June 29, 2013
Is your character missing? Did you log out and log back in to the Character Creation menu? Did you refresh your browser and come back to the Character Creation Menu?
Do this, on the character creation menu create a character, this will get you back into the appropriate loading
ALSO: There are NO gems being handed out related to this issue.
Again you did not lose your character this is a temporary glitch, just create a character and it will redirect you to the regular loading page and your character will be waiting for you in game.
We'll keep you posted on further developments!